Refund Policy

All CreaThink Tools purchases — Pro subscriptions and the Founder Lifetime plan — are sold and processed by Paddle.com, our payment provider and merchant of record. Paddle handles billing, invoicing, and refunds for every transaction; we never see or store your card details.

How to request a refund

Contact Paddle's buyer support directly, or email us at hello@creathinktools.com and we'll route the request to Paddle on your behalf. Have the email address you used to sign in, and the approximate purchase date, ready.

What's eligible

• Statutory consumer rights in your country always apply, regardless of anything below.
• Accidental or duplicate charges are refunded in full.
• Requests made shortly after purchase, where the paid features weren't meaningfully used, are considered in good faith.

Refund decisions are made by Paddle under their standard buyer terms. We don't promise a specific refund window beyond what Paddle and applicable law require, and we won't apply a stricter rule than that either.

Access after a refund

Once Paddle approves a refund, your Pro or Founder Lifetime access is removed from your account. The free tools remain available with no account required, as always.

Subscription cancellation vs. refund

Canceling a Pro subscription is not the same as a refund: canceling stops future billing but lets you keep access until the current period ends. A refund reverses a specific payment and ends access immediately once approved.

Contact

Questions about a refund: hello@creathinktools.com.